Client services: an extension of your team

At CC33, we believe exceptional customer service starts with exceptional partnerships. Our dedicated Client Services team works as an extension of your business, ensuring seamless delivery and operational excellence across all your customer service projects.

Client servic​es: an extension of your team

At CC33, we believe exceptional customer service starts with exceptional partnerships. Our dedicated Client Services team works as an extension of your business, ensuring seamless delivery and operational excellence across all your customer service projects.

The support you need for all your customer service projects

Our Client Services team is made up of highly experienced contact centre professionals with diverse strengths, including technical, operational, coaching, and project management experience. They will:

  • Dedicate time to understanding your unique requirements, values, and working style.
  • Allocate the best member of our team to build relationships with your colleagues and support your brand.
  • Provide hands-on involvement from campaign set-up stage through to delivery.
  • Frequently spend time with the team, providing a client presence that supports and challenges operations.

The support you need for all your customer service projects

Our Client Services team is made up of highly experienced contact centre professionals with diverse strengths, including technical, operational, coaching, and project management experience. They will:

  • Dedicate time to understanding your unique requirements, values, and working style.
  • Allocate the best member of our team to build relationships with your colleagues and support your brand.
  • Provide hands-on involvement from campaign set-up stage through to delivery.
  • Frequently spend time with the team, providing a client presence that supports and challenges operations.

Our commitment to you

Support

Act as an extension to your team and collaborate to align our efforts with your priorities and expectations.

Protect

Ensure your values are reflected in CC33’s operational decisions.

Improve

Provide constructive feedback and recommendations to drive continuous improvement.

Embedding your values

CC33 understand the importance of embedding our clients brand values within our own business.

We thoroughly enjoy the getting to know you process and we like this to take place in our partners own office as part of the initial campaign set up process where possible.

The Client Services team are then responsible for ensuring that your values are brought to life in each element of the campaigns onboarding process.

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Implementation and beyond

Leveraging our extensive experience in contact centres, CC33 Client Services will provide clear and practical recommendations throughout the implementation stage, providing guidance every step of the way, and ensuring all necessary elements for a successful setup are carefully considered and explained.

But don't worry, we won't disappear once you're up and running. We offer a booking system, allowing you to proactively schedule a wide range of services and projects. This approach allows you to take the lead on areas of Client Service focus and support that matter most to your campaign.

Implementation and beyond

Leveraging our extensive experience in contact centres, CC33 Client Services will provide clear and practical recommendations throughout the implementation stage, providing guidance every step of the way, and ensuring all necessary elements for a successful setup are carefully considered and explained.

But don't worry, we won't disappear once you're up and running. We offer a booking system, allowing you to proactively schedule a wide range of services and projects. This approach allows you to take the lead on areas of Client Service focus and support that matter most to your campaign.

Want to learn more?

Reach out to us to hear more about how Client Services can support your customer care needs.

Contact Us