At CC33 we also offer additional business support services across the spectrum on Contract Centre services. Even if you can't see something that fits your requirements, why not get in touch anyway and see how we can help.
Our business service support services include:
Dynamic data strategies
Using data models (e.g. heat maps) we can enable better penetration and conversion of your customer or prospect data. Thie really helps support value optimisation from one of your key costs - data provision.
We have worked with leading brands on helping advise them on how to optimise the struucture, performance and culture of their contact centres.
Let us handle your market research requirements, no hassle, no fuss. Simple commercial models to enable quick delivery of your campaigns.
Using AI automated speech recognition (ASR) and speech analytics to analyse every phone call, email and ticket for actionable insight for your business today
Increase contact and conversion rates whilst reducing fraud concerns from your customers, with a 'branded' mobile call to your customers detailing your business name.