At CC33, we believe exceptional customer service starts with exceptional partnerships. Our dedicated Client Services team works as an extension of your business, ensuring seamless delivery and operational excellence across all your customer service projects.
Our Client Services team is made up of highly experienced contact centre professionals with diverse strengths, including technical, operational, coaching, and project management experience. They will:
Act as an extension to your team and collaborate to align our efforts with your priorities and expectations.
Ensure your values are reflected in CC33’s operational decisions.
Provide constructive feedback and recommendations to drive continuous improvement.
CC33 understand the importance of embedding our clients brand values within our own business. We thoroughly enjoy the getting to know you process and we like this to take place in our partners own office as part of the initial campaign set up process where possible. The Client Services team are then responsible for ensuring that your values are brought to life in each element of the campaigns onboarding process.
Leveraging our extensive experience in contact centres, CC33 Client Services will provide clear and practical recommendations throughout the implementation stage, providing guidance every step of the way, and ensuring all necessary elements for a successful setup are carefully considered and explained. But don't worry, we won't disappear once you're up and running. We offer a booking system, allowing you to proactively schedule a wide range of services and projects. This approach allows you to take the lead on areas of Client Service focus and support that matter most to your campaign.
Reach out to us to hear more about how Client Services can support your customer care needs.
