We can help your business with all your customer acquisition objectives. Our experience in lead generation, appointment setting, sales pipeline nurturing, as well as the full end-to-end sales process means we can help you in every step of the way - in both B2C and B2B arenas
With a wealth of experience in undertaking lead generation activity for clients, CC33 is well-equipped to help your business identify and capture potential leads
We can help your business manage it's sales pipeline better. We can monitor your incoming sales opportunities and then hand hold them them through every step of your sales funnel. We are experts at keeping those opportunities warm with a consistent communication and follow up schedule. We can do this across mutliple channels too.
We work with a number of partners in both the B2B & B2C arenas, booking appointments for their business development teams or financial advisors. Any appointment booked can be qualified with a specific set of quesions relevant to your business. Our advisors can call from our own carefully budgeted and targeted data providers on your behalf, or from your own provided data files.
Although customers 'abandoning their baskets' are rooted in an online environment, we have seen success in a number of instances with a more traditional phone contact follow up. And we know many online businesses are not geared up for that kind of follow up with their current operating structures. That's why working with CC33 can really help; we have the scale, infrastructure and people to be able to support your business when you need it.
As a premier outsourced sales contact centre we pride ourselves on how we can help you grow your sales capacity. We work extensively, though not exclusively, in the Energy, Telecoms, broadband and TV platform spaces in helping those partners with their full acquisition sales objectives.
We partnered with a regional broadband provider who needed to increase brand awareness and Sales in their region at pace. CC33 were appointed as the experienced and compliant outbound contact centre to outbound contact consumers within specific postcode sectors to raise awareness and sell their broadband services. CC33 then completed the sale on behalf of their partner. The activity resulted in a 49% increase in sales Q2 Vs Q4 2022 as new process, coaching and data enrichment saw sales performance improve signficantly. In addition the 'sales per hour' metric enjoyed increases of 63% over the same period. All whilst achieving an average quality of 98% and average compliance score of 99%. This initial strong performance resulted in additional activity being agreed with our partner including inbound sales and renewals.
Flexible approachAt CC33 we can help your Business whenever and however you need it. We already help our Partners as part of their long-term Strategic solution, or as a tactical response to a particular Service or Sales problem they may be facing in the moment. We can be flexible too, creating a way for your Business to quickly ‘test and learn’ any idea you might have. 
On shore management, off shore pricesWe now have a contact centre based in Cape Town, South Africa. This solution is often helpful for our Partners when they require a different commercial structure and service.
Why not get in touch to see how we can help you today
Boutique approachWe have our boutique team, especially for those smaller campaigns when you are looking for quick support, or perhaps to test and learn a new idea
Multi-channelOur multi-channel approach means that you can trust CC33 to contact with your customers through the right channels.
Our commitment to industry leading communication and management begins with energetic and passionate people.
