Helping your business grow compliantly at scale
As a premier outsourced Sales Contact centre we pride ourselves on helping businesses grow. We work in the Energy, Telecoms, broadband and TV platform spaces helping with the full acquisition sales cycle.
We can provide a full end to end sales cycle to suit your business, from data provision to completed sale agreement, or any parts of the acquisition journey. We have an expert set of consumer and B2B data providers as well as the technology through our contact platform to ensure we source and optimise the best contacts at the right time. This means we can spend our time talking with high quality prospects about your products.
We have worked in both regulated and regulated environments meaning all of our inbound and outbound Sales calling is done in a fully compliant way, you can have complete peace of mind about that. In fact, we are so confident about our performance, quality and compliance that we let our partners listen to calls at any time, from anywhere...live or pre recorded.
An acquisition case study
We worked with a leading UK energy supplier supporting their inbound and outbound sales objectives. In one month, through coaching and contact optimisation we improved the inbound sales conversion rate from their in house 12%, to a CC33 30%, meaning we delivered 10,000 new customers in one month alone.
By doing this we also enabled the in house team to focus on customer service, utlimately reducing their requirement to handle those calls from 50% of all calls, to just 10% of calls. This is testament to how working flexibly and utlising our technology and Insight really can benefit our partners.
Our energy partner was over the moon with the results...
"You have all displayed great teamwork with everyone pulling in the same direction...awesome work and thank you from everyone here"
Flexible approachAt CC33 we can help your Business whenever and however you need it. We already help our Partners as part of their long-term Strategic solution, or as a tactical response to a particular Service or Sales problem they may be facing in the moment. We can be flexible too, creating a way for your Business to quickly ‘test and learn’ any idea you might have. 
On shore management, off shore pricesWe now have a contact centre based in Cape Town, South Africa. This solution is often helpful for our Partners when they require a different commercial structure and service.
Why not get in touch to see how we can help you today
Boutique approachWe have our boutique team, especially for those smaller campaigns when you are looking for quick support, or perhaps to test and learn a new idea
Multi-channelOur multi-channel approach means that you can trust CC33 to contact with your customers through the right channels.
Our commitment to industry leading communication and management begins with energetic and passionate people.
